Privacy Policy
Last updated: June 24, 2025
1. Introduction
Skill Dynamo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Property details and investment information
- Banking and financial information
- Identity verification documents
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide property management services
- Process transactions and payments
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
- Send marketing communications (with consent)
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party contractors, maintenance professionals, and other service providers
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure data transmission protocols
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent for marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your website experience. You can manage cookie preferences through your browser settings or our cookie consent tool.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable laws.
9. International Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Skill Dynamo
Level6/224 Queen St
Melbourne VIC 3000
Australia
Phone: (03) 9642 6382
Email: [email protected]